The Water Heater Guys reviews

Dean, the company's owner, personally came out to provide the proposal, and after being awarded the job, he returned and completed the entire installation himself. … Dean used compression fittings for all of the copper plumbing … is completely leak-free. … Dean's pricing stood out as fair, honest, and transparent. There were no surprises, just straightforward communication and quality work.

If you need a water heater installed, call Dean! I did — on a Sunday. He … wrangled my new 200-pound unit down to my basement without even scuffing a doorframe or breaking a sweat. Dean installed the 50-gal unit/expansion tank/drip pan in one hour. … Super-clean soldering, and he hauled away my old unit. The man knows his business.

He took the time to follow up himself, check in on my water heater, and make sure everything was handled properly. As a veteran, I especially appreciated the respect and consideration he showed once he was aware of my service. It was clear that this was not just a business interaction but someone who genuinely values doing right by people.

Not only did Dean listen to my issues and diagnose the issue over the phone, he told me how to fix it myself, being that it was a pretty simple fix. I was beyond grateful because nowadays some companies just want your money. Dean is very personable, professional, cares about his customers, and just a great at what he does.

This is the company to call right here. I called a few before I found the water heater guys and between membership fees and other things they were trying to sell me on. I was looking at a hefty price. Not only was the pricing way more reasonable and fair but the service was top level as well. Dean fixed my leaking water heater in no time.

Excellent and professional install of a tankless water heater. Very knowledgable plumber and took care to walk me through the process.

Dean is awesome. Next day service couldn't ask for faster service. Also repaired kitchen sink pipes after fixing water heater issue. I would definitely recommend him to anyone.

Dean was exceptional in his knowledge, service provided, pricing, and professionalism with new Water Heater that was needed. He gave me the best quote and scheduled service to fit my schedule. He took the time to explain installation, service and warranty provided. Told me not to hesitate to call him with any questions that come up.

He came out and after examining the issue offered us options to correct the problem. … He completed the job in a few hours, explained the operations and features of our new heater and cleaned up thoroughly and hauled away the old one. The quote was extremely reasonable and we couldn't be happier. … Finding a knowledgeable and trustworthy contractor is not easy and we are thankful we found Dean.

Dean has been nothing short of incredible. I cannot recommend him and his company enough. He's helped me with everything from the very basic, (pilot light, changing out a faucet, drain cleaning) to the really big projects (replacing a damaged sewer pipe). Super happy with the services I've recieved!

These guys are great! We needed a water heater install and they didn't disappoint. Dean showed up and installed it with no problem. He exuded professionalism, had great customer service, and was able to install the water heater with no problem. … Dean walked us through the ins and outs of the new water heater. They even hauled the old one away for us!

Dean was amazing. He answered every question I had and was very patient with me. He genuinely cares about his customers and is passionate about his career. He's very upfront and I will absolutely recommend him to my family and friends.